Privacy Policy
Effective September 9, 2026 · PC Tech Worx LLC, Milwaukee area, Wisconsin
This policy explains what information PC Tech Worx LLC ("PC Tech Worx," "we") collects when you use pctechworx.com or contact us, how we use it, and the choices you have. We are a small, locally owned IT service; we collect only what we need to answer you and do the work you ask for.
Information we collect
- What you send us. Your name, email address and the description of your problem when you use the contact form, email us, or call us.
- Your phone number, only through the chat widget. The chat widget in the corner of this site is the only place on pctechworx.com that collects a phone number for text messaging. No other form on this site collects a phone number.
- Service records. Notes about the computers and networks we work on for you, so we can support them later.
- Basic website data. Standard server logs and, if enabled, anonymous analytics (pages visited, browser type). We do not sell this data.
How we use it
- To reply to your request, quote the job, schedule it and perform it.
- To text or call you about your service, appointment or quote when you have asked us to.
- To keep records of work performed on your equipment.
- We do not sell your personal information. We do not share it with third parties except the service providers that run our phone, text, email, scheduling and billing tools on our behalf, and only for that purpose.
Text messaging (SMS) privacy
When you provide your phone number through our chat widget, you consent to receive text messages from PC Tech Worx about your service request, appointment reminders, quotes, follow-ups and occasional service updates or offers.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Message frequency varies by your request. Message and data rates may apply.
- Reply STOP to any message to opt out at any time. Reply HELP for help, or contact us at [email protected] or (414) 810-6240.
- Consent to receive text messages is not a condition of purchasing any service.
Your choices
- Ask us at any time what information we hold about you, to correct it, or to delete it, by emailing [email protected].
- Opt out of text messages by replying STOP. Opt out of email by replying with "unsubscribe."
Data security and retention
Your information is stored in access-controlled business systems. Service records are kept for as long as you remain a customer and for a reasonable period afterward for warranty and support purposes, then deleted.
Children
Our services are for adults and businesses. We do not knowingly collect information from anyone under 18.
Changes and contact
If this policy changes, the new version will be posted here with a new effective date. Questions: PC Tech Worx LLC, [email protected], (414) 810-6240.